Terms of Service

These Terms and Conditions govern your access to and use of the Solar Basket website and any purchases, enquiries, or interactions made through the website. The website and services are operated by Solar Basket Engineering Pvt. Ltd. By accessing the website, submitting an enquiry, or placing an order, you agree to these Terms and Conditions.

For the purpose of these Terms and Conditions:

• Company refers to Solar Basket Engineering Pvt. Ltd.
• Website refers to the Solar Basket website and related pages
• Customer or User refers to any person or entity visiting the website, placing an order, or making an enquiry
• Products refers to solar products and solutions offered under the Solar Basket brand
• Order refers to a purchase request placed through the website or confirmed through official communication

You agree to use the website only for lawful purposes. You must not:

• Attempt unauthorised access to the website, servers, or systems
• Interfere with website security, performance, or availability
• Use the website to transmit false, misleading, or unlawful content
• Copy, reproduce, or use website content for commercial purposes withoutwritten permission from the Company

Product images, descriptions, specifications, and availability are provided for general reference and may change without notice. Actual product appearance may vary due to photography, lighting, and screen settings. Specifications may vary model-wise and may be updated as part of product improvement.

Prices displayed on the website may be inclusive or exclusive of taxes depending on the listing. Applicable taxes, shipping charges, and other charges, if any, will be communicated during checkout, quotation, or order confirmation. The Company reserves the right to correct any pricing errors and may cancel or revise orders affected by such errors.

• An order is considered confirmed only after payment is received and the Company issues an order confirmation, invoice, or official acceptance.
• The Company may reject or cancel any order due to stock unavailability,pricing errors, suspected fraud, or incomplete information.
• Payments must be made through authorised payment methods shared on the website or in official communication.

Delivery timelines are estimates and may vary depending on product type, location, logistics capacity, and external conditions. Risk of loss or damage passes as per the shipping terms shared at the time of dispatch. For detailed terms, please refer to the Shipping and Delivery Policy.

Warranty terms vary by product category and model. Warranty details are shared on the quotation, invoice, or warranty documentation. Solar Diya products are covered under one year replacement warranty only for manufacturing defects, as per verification process. For full terms, please refer to the Warranty Policy.

Returns, refunds, and cancellations are governed by the Refund and Cancellation Policy published on the website. By placing an order, you agree to those terms.

All website content including text, images, videos, designs, product names, trademarks, logos, and graphics are the intellectual property of the Company or its licensors. You may not use, copy, or reproduce any content without written Permission.

The website may contain links to third party websites for convenience. The Company is not responsible for third party content, practices, or policies. Accessing third party websites is at your own risk.

To the maximum extent permitted by law:

The Company is not liable for indirect, incidental, special, consequential, or punitive damages, including loss of profit, loss of business, or downtime. Liability, if any, is limited to the amount paid by the customer for the specific product or service giving rise to the claim.

You agree to indemnify and hold harmless the Company, its directors, employees, and partners against claims, losses, damages, liabilities, and expenses arising from your misuse of the website, violation of these terms, or infringement of third party Rights.

The Company is not responsible for delays or failure to perform obligations due to events beyond reasonable control, including natural calamities, strikes, regulatory restrictions, logistics disruptions, or power and network failures.

Personal information is handled as per the Privacy Policy published on the website. By using the website, you agree to the Privacy Policy.

The Company may update these Terms and Conditions from time to time. Updated terms will be published on this page with a revised effective date. Continued use of the website implies acceptance of the updated terms.

These Terms and Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the competent courts in Pune, Maharashtra.

For any queries, feel free to reach us at information@solarbasket.in or call us at +91-8999563848